Booking Procedures & Policies
1. Booking Process:
1.1 Inquiry:
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Clients can reach out via email or through our website to inquire about our photography services. Please see our contact page for more information.
1.2 Consultation:
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We offer a complimentary consultation to discuss the client's requirements, vision, and expectations.
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The consultation can be conducted over the phone or via video call.
1.3 Quotation:
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Based on the consultation, we will provide a detailed quotation outlining the services, pricing, and any additional costs.
1.4 Booking Confirmation:
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To secure our services, clients must book & pay for the service they need through our online booking platform. A confirmation email will be sent to the client once payment has been recieved.
2. Payments:
2.1 Booking Fee:
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The cost of the service is required to secure the date and time for the photography session.
2.2 Balance Payment:
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If there is a remaining balance on your service, the balance must be settled 1 day before the scheduled service.
3. Cancellation and Rescheduling:
3.1 Cancellation:
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If the client cancels the booking within 1 week of the scheduled date, the booking fee can be refunded.
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If cancellation occurs within 3 days of the scheduled session, the service can be rescheduled for a date within the next 30 days from the cancellation upon request.
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If the photographer needs to cancel, the full booking fee will be refunded or the client may choose to apply the booking fee to a future date.
3.2 Rescheduling:
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Clients can request to reschedule the session at least 3 days prior to the original date, subject to availability. The session must be re-rescheduled for a date within the next 30 days from the cancellation.
4. Client Responsibilities:
4.1 Cooperation:
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Clients are expected to cooperate during the photography session to ensure the best possible results.
4.2 Venue Access:
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Clients are responsible for obtaining necessary permissions and permits for photography at specific locations.
5. Delivery:
5.1 Delivery Timeframe:
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The edited photographs will be delivered within 12-14 business days after the photography session. Faster turnaround must be discussed in advance and may be subject to an additional fee.
5.2 Delivery Method:
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High-resolution images will be delivered digitally via We Transfer.
6. Image Usage:
6.1 Client Usage:
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Clients are granted personal use rights for the images.
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Commercial use or distribution of images without permission is prohibited.
7. Force Majeure:
7.1 Unforeseen Circumstances:
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In the event of unforeseen circumstances (e.g., natural disasters, illness), we will work with clients to reschedule or refund.
8. Policy Changes:
8.1 Amendments:
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We reserve the right to update these policies. Clients will be notified of any changes.
By confirming a booking with Miss Money Shot Media, clients acknowledge and agree to these booking procedures and policies.
For any questions or clarifications, please contact us at info@MissMoneyShot.com.